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English e-mail support
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No chat support
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No phone support
More users than ever are looking for a VPN (Virtual Private Network) to protect their personal online activities. ProXPN is a simple, easy-to-use VPN service that claims to encrypt your internet traffic, mask your geographical location, and allow access to geo-restricted sites and apps no matter your location.
However, upon closer look, it is clear the VPN is far too basic for most users' needs and is also fraught with issues. The company website is disappointing and confusing too. The VPN provider does not offer a clear list of its main features and, in fact, fails to provide much information about its service at all. The website's content is misleading and fragmented, making it difficult for users to determine what they are actually paying for.
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Free VPN version
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Supports torrenting
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Compatible with Windows
Pros
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Expensive plans
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Doesn't unblock Netflix
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Small server list
Cons
Type of IP offered: | Shared |
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Simultaneous connections / Users: | 4 |
OS support: | Android, iOS, Linux, macOS, Windows |
VPN Promotion: | Get VPN from ProXPN VPN for 6.25$ per month |
- American Express
- Mastercard
- Mastercard Debit
- Paypal
- Visa
- Visa Debit
- Visa Electron
- Australia
- Canada
- Costa Rica
- France
- Hong Kong
- Iceland
- Japan
- Netherlands
- Singapore
- Switzerland
- United Kingdom
- United States
ProXPN VPN Security
ProXPN Premium account users will also be protected by a Guard feature which gives you the option to select which apps or clients should be automatically closed if your ProXPN connection drops for any reason. This is an important feature as it will prevent the transfer of unencrypted information and your real IP address if the VPN fails.
ProXPN offers PPTP VPN support for mobile devices, including iOS and Android, whether you're connected to the internet over Wi-Fi or cellular networks. However, this level of protection is significantly lower than that offered by premium protocols like OpenVPN and WireGuard, which are used by some of the best VPNs.
ProXPN comes with support for protocols including PPTP, IPSec, and OpenVPN. IPsec is a secure, industry-standard protocol that offers strong and stable encryption for your online activities. It also reliably reconnects if the internet connection is interrupted for any reason.
OpenVPN is arguably the most powerful protocol and is open-source, meaning developers have heavily scrutinized its software for weaknesses and vulnerabilities. However, PPTP is an outdated and insecure protocol, which does not offer the same level of encryption as the other protocols.
ProXPN offers torrenting support making it a decent choice if you need to protect your P2P sharing activities. All torrenting clients are compatible with the ProXPN app too. You can also set up your torrenting app with the Guard feature so that it will be automatically closed if the VPN fails for any reason.
According to the ProXPN knowledgebase, the VPN does not log or monitor user activity when connected to the VPN. The VPN claims to note keep any connection logs to protect the privacy and security of their users. However, these claims have not been evidenced by an independent audit, meaning that we are left to take the provider's word based on trust alone, which is disappointing.
Many other VPN services like NordVPN and ExpressVPN have completed full audits of their privacy policies and services to offer complete peace of mind for their users. We would like to see ProXPN follow suit and complete a full audit of its logging policy and VPN service.
ProXPN VPN Features
As part of this ProXPN review, we'll analyze the features on offer, including customer support, device compatibility for Windows, Mac, iOS, Android, and Linux, pricing, server locations, and more.
ProXPN Basic accounts are limited to speeds of 300kbps, which, unfortunately, is only sufficient for the most basic of online activities such as browsing or checking your internet banking. Premium account users will enjoy unlimited bandwidth across the provider's network of worldwide servers. There are ProXVPN across the United States as well as Amsterdam, London, and Singapore. There is 24/7 customer support via phone, email, or Twitter if you run into any issues while downloading and using the ProXPN services.
Premium accounts with ProXPN start at $6.25 a month and come with a 30-day risk-free trial. The trial is, however, only valid for new customers. Premium users can avail of unlimited connection speeds. They will have access to ProXPN's entire server network and its advanced features, including VPN Guard, support for mobile devices, and the PPTP VPN.
Unfortunately, the ProXPN website is extremely confusing. The VPN fails to outline its main features clearly. The website is overwhelmed by text and offers little actual information about the service available.
There are 6 ProXPN server addresses in America across California, Los Angeles, New York, Miami, and Seattle and servers in Canada, Amsterdam, Zurich, London, Sydney, Singapore, Hong Kong, Iceland, Japan, and France. There are dedicated apps for Mac and Windows and manual setup guides for Android, iOS, Linux, and Chromebooks.
There is a kill-switch or VPN Guard feature to protect your private unencrypted data if the VPN fails for any reason. The VPN also offers support for secure OpenVPN, PPTP, and IPSec protocols. There is torrenting support across all ProXPN servers, making it a decent choice for fans of P2P sharing. You can also set up your torrenting app with the VPN Guard feature to ensure your P2P activities are protected if the VPN connection fails for any reason.
Although the VPN claims to offer streaming support on all of your favorite sites, streaming fans will likely be disappointed. The VPN failed to access geo-restricted content on Amazon Prime Video, Disney+, and BBC iPlayer during testing, although it did unblock Netflix.