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English e-mail support
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No chat support
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No phone support
RUSVPN makes some big promises, but not all are delivered in reality. The VPN does offer some promising features, but there are a host of bugs and issues that make it extremely difficult to use. It, therefore, currently cannot compete with some of the best VPN services on the market. RUSVPN claims to offer a service that is reliable, unlimited, and secure. It is a relatively small VPN that looks like almost any other service at first glance.
The VPN delivers a network of just over 390 servers, which is extremely small compared to VPN giants like ExpressVPN and NordVPN. The server network is well spread over 50 countries, though, which is a plus. There is wide device support for Windows, macOS, iOS, Android, Chrome, Firefox, Wi-Fi routers, and more.
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Proxy VPN browser extensions
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Unlimited simultaneous connections
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Based in privacy-friendly country
Pros
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Can't unblock streaming services
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No live chat support
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Small server network
Cons
Type of IP offered: | Shared |
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Simultaneous connections / Users: | Unlimited |
OS support: | Android, iOS, Linux, macOS, Windows |
VPN Promotion: | Get VPN from RUSVPN for 2.99$ per month |
- Bitcoin
- Mastercard
- Mastercard Debit
- Visa
- Visa Debit
- Visa Electron
- WebMoney
- Albania
- Argentina
- Australia
- Belarus
- Belgium
- Brazil
- Bulgaria
- Canada
- Chile
- China
- Colombia
- Costa Rica
- Cyprus
- Czech Republic
- Denmark
- Egypt
- Estonia
- Finland
- France
- Germany
- Greece
- Indonesia
- Israel
- Italy
- Japan
- Latvia
- Lithuania
- Mexico
- Moldova
- Netherlands
- Norway
- Peru
- Poland
- Portugal
- Russia
- Singapore
- South Africa
- Spain
- Sweden
- Switzerland
- Turkey
- Ukraine
- United Arab Emirates
- United Kingdom
- United States
RUSVPN Security
When choosing a VPN provider, it is necessary to consider the privacy and security features on offer. So, as part of our RUSVPN review, we've analyzed the VPN's logging policy, protocol support, and other security features.
RUSVPN offers a strict no-logs policy which states that the VPN never stores any logs of user connection data. RUSVPN is based in the Commonwealth of Dominica, outside of 5, 9, and 14-Eye countries. Therefore, it states that it has no obligation to collect or store private user activity data, connection timestamps, or IP addresses. The company claims to offer complete protection for your online activities when you use a VPN connection.
However, just because the VPN has no obligation to collect user data does not mean that the company is not doing so. The privacy policy offers some more information about the VPN's logging processes. The VPN operates a connection log to solve technical issues, including private IP addresses and random name generation. This information is supposedly deleted after a few hours.
The VPN states that it does not purposefully record data, monitor user browser activity, or keep records. It further states that it is impossible to do so and that all user data is completely anonymous and cannot be linked to your real IP address.
Although this may seem promising, the privacy policy lacks precise details and does include some worrying ambiguous statements. We, therefore, cannot be sure exactly what RUSVPN does and does not store about your online activities, and we would like to see its logging processes explained with more clarity.
We would also like to see RUSVPN follow the likes of NordVPN and ExpressVPN in completing an independent security audit of their clients and policies. Until RUSVPN completes an audit, we have to take its privacy claims on trust alone.
Fortunately, the VPN does include an integrated kill switch, which can be activated and deactivated in the settings. A kill switch is a vital feature of any VPN, as it will prevent the transfer of any unencrypted information if your VPN server connection fails for any reason. Unfortunately, the kill switch does not appear to work reliably, which is worrying.
The apps also appear to run on OpenVPN, L2TP, and PPTP protocols, although there is no way to select your preferred choice. Unfortunately, during testing, the VPN server connection was not as secure as we would like. Worryingly, the VPN fails to replace the existing DNS servers, which may result in DNS leaks.
Also, the client sets encryption as 'Optional' for VPN connections by default, which means that the VPN client may connect to the internet even if there is no VPN encryption. This does not mean that it will happen, but it is still concerning. It is possible to set up an Open source connection, but this shouldn't be necessary.
RUSVPN Features
RUSVPN is a relatively small VPN that comes with some promising features but is fraught with annoying bugs and issues. The VPN company claims to offer a reliable, unlimited, and secure service, but it is let down in reality by its poor performance. The VPN offers a limited network of just 390 servers, significantly less than most other VPN providers offer. However, the servers are spread across 50 different countries worldwide, which is impressive.
There is decent app support, too, with dedicated software for Windows, macOS, iOS, Android, Chrome, Firefox, and manual setup options for Linux and Wi-Fi routers.
Unlike most other VPN services on the market, RUSVPN makes strong statements about its streaming unblocking capabilities. It lists a wide range of sites that it claims to support, including Netflix, Spotify, BBC iPlayer, Facebook, YouTube, Wikipedia, Twitter, Google, HBO, Amazon Instant Video, CBC, LinkedIn, NBC, Instagram, Reddit, and more.
Subscription prices are average, with prices starting at $9.99 a month on a rolling contract, which is slightly less than the industry average. If you are happy to commit for longer, the price will drop significantly too. The VPN service costs $4.99 a month and $2.99 on the three-year plan on the annual plan. Few other VPNs offer cheaper plans, and RUSVPN seems to offer good value for money, although Surfshark costs just $2.49 on its 2-year plan.
There is a decent range of payment options, including Visa, Mastercard, Bitcoin, and more. There is no general free trial, although you will get 7 days free on mobile to test the apps before you buy. There is a 30-day money-back guarantee, but it is limited, unlike the risk-free guarantees offered by premium providers like ExpressVPN and NordVPN.
It is necessary to note that users will only qualify for a refund on their subscription fee if they have used just 500MB of connection data, which is a tiny amount.
Setting up an account with RUSVPN is slightly more difficult than we would like. RUSVPN also does not offer a live chat support option, so you may have to wait hours for a response via web form. This isn't very reassuring, considering that most other VPNs offer reliable 24/7 live chat support, email support, and a host of written support guides.